Contact Info for Major Cruise Lines (But Call a Lawyer First)
When you’re injured aboard a cruise ship, your first instinct may be to contact the cruise line directly. After all, they’re the ones who run the ship, right?
But here’s the truth: cruise lines are multi-billion-dollar corporations with legal teams trained to protect their own interests—not yours.
Before you dial that customer service number or send that email to their “guest relations” department, there’s something you need to know.
Call Us First—Before You Call the Cruise Line
If you or a loved one was injured aboard a cruise ship—don’t wait.
Call Perkins Law Offices today(305) 741-5297 for a free, confidential consultation.
We’ll make sure your rights are protected, your deadlines are met, and your case is in the strongest possible position.
Injured on a Cruise? Contact Info for Major Cruise Lines (But Call a Lawyer First)
⚠️ Why You Shouldn’t Contact the Cruise Line First
Cruise companies often delay, dismiss, or mislead passengers seeking help after an accident. They may:
- Ask for recorded statements they’ll later use against you
- Offer minimal compensation that waives your legal rights
- Wait out the clock—until your statute of limitations expires
Most cruise ticket contracts only give you six months to notify them of an injury claim—and just one year to file a lawsuit.
If you miss those deadlines, you may lose your case forever.
That’s why it’s critical to speak with a maritime personal injury lawyer before contacting the cruise line. At Perkins Law Offices, we’ve represented cruise ship passengers for years. We know how these companies operate—and how to fight back.
Cruise Line Contact Info (If You Still Want to Reach Out)
Here’s a list of major cruise lines, their customer service contacts, legal department emails (where available), and injury claim deadlines. But again—don’t go it alone. Call us first.
Carnival Cruise Line
1 (800) 764-7419
guestcare@carnival.com
Royal Caribbean
1-866-562-7625
royalguestrelations@rccl.com
MSC Cruises
1-877-665-4655
contact.us@msccruisesusa.com
Norwegian Cruise Line
1-866-234-7350
customerservice@ncl.com
Disney Cruise Line
1-800-951-3532
disneycruise@disneycruise.com
Holland America
1-877-932-4259
customerservice@hollandamerica.com
Celebrity Cruises
1-888-751-7804
celebrityguestrelations@celebrity.com
Princess Cruises
1-800-774-6237
customerrelations@princesscruises.com
⚠️ Contact info is accurate to the best of our knowledge but subject to change. Always verify current information—and contact a lawyer before you reach out.
What Happens When You Call the Cruise Line?
Most cruise line reps are trained in damage control—not helping injured passengers. You may be redirected, placed on hold for hours, or told to “email a general inbox” with no response. If you do get someone on the line, they may:
- Ask you to describe the accident (which they record)
- Push you to accept a free future cruise as compensation
- Stall for time so your claim window expires
This is no accident. It’s a tactic.
⚖️ Let a Maritime Injury Lawyer Talk For You
At Perkins Law Offices, we handle injury claims against every major cruise line. We know the deadlines, the games they play, and the federal laws that govern cruise accidents.
You shouldn’t have to fight a corporate legal team while you’re recovering from an injury. Let us take it from here.
Contact Perkins Law Offices Now
1728 Coral Way, Suite 702
Miami, FL | (305) 741-5297
PerkinsLawOffices.com
Helping injured cruise passengers nationwide.
FAQ: Cruise Injury Contact Questions
Q: Can I sue a cruise line for an injury?
Yes—but most contracts give you only 6 months to notify and 1 year to sue. A lawyer should review your ticket and situation immediately.
Q: Who do I contact at MSC Cruises for a legal claim?
Start with customer service, but for injuries, speak with a lawyer first. We’ll contact their legal department directly if needed.
Q: What happens if I miss the 6-month deadline?
You may lose your right to bring a claim permanently. That’s why fast legal action is crucial.
Q: Can I contact the cruise line and still hire a lawyer later?
Yes, but it may be harder. Anything you say to them could be used against you in your case.
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